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I've tried all of your solutions but none if them work

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple Ipod touch 5 BUY NOW

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Troubleshooting tips
We have some extra troubleshooting tips for Tzumi Sound Mates and Apple Ipod touch 5 devices - click to view
They worked before by using these methods but now they won't pair, i've tried the solutions by powering on (without pairing to my device) then click the left bud but nothing happens, i've also tried the powering on then double clicking the right (it does chime but doesn't pair to the other bud) i've also tried double clicking both buds at the same time but only the right works? They both flash red and blue but only one will work at a time
Question by Levi 8:17pm, 9th December 2018

There is 1 response to this question

Colin (Admin) responded : 12:59am, 19th December 2018 (2 years ago)
Have you seen the tips we have shared at the top of the page in the 'Troubleshooting tips' box? There you will find info/links that will lilkely help with this common problem.

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