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JBL E25BT : device wont work after charging

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I charged the device because it got low battery for about a few minutes.
I disconnected it since I need to use it then I notice it got a light blue light on it.
I tried resetting the device it just doesn't work or maybe I'm doing anything something wrong ?
Question by Anonymous 1:08am, 23rd November 2021

There is 1 response to this question including deemed noteworthy

Juan (Admin) responded : 12:41pm, 23rd November 2021 (1 week ago)
How did you try to reset the device?

The best method we have on file is to press and hold the power button and the Volume + button (both together) for at least 3 seconds then release and then check if the earbuds appear in your phones BT list.

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