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JBL Reflect Mini : LED Stuck on, unable to power on, off, or connect

This question relates to connecting a JBL Reflect Mini BT BUY NOW to an iPhone 8 BUY NOW

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There are 37 other questions relating to the JBL Reflect Mini BT - click here to view.   4 of the answers include responses marked as solutions.
Every so often, when I put the headphones in my pocket, I'll get them out after a few hours to use them and the LED is on, both blue and red at the same time. If I hold down the power button, nothing happens. The light stays on, but the headphones aren't able to connect, like they're stuck in limbo, between on and off.

I cant seem to find a button combination thats a hard reset. The only thing that fixes it is plugging them into a power source, but if Im out somewhere traveling that isnt always an option until I get where Im going, which means Im without headphones until then. Kinda frustrating.

If I press and hold the on/off button and the volume - button for a few seconds, the light blinks red for several seconds before both LEDs turn back on, still in limbo.

Holding power on/off and volume + does nothing. Holding the two volume +- does nothing. Anyone have any ideas of what I can do as a quick out and about fix?
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Question by James 1:13pm, 8th June 2018

There are 4 responses to this question including 2 solutions and 1 others deemed noteworthy

Ora Levery responded : 3:56pm, 24th February 2019 (6 months ago)
I have used these a few times and they worked ok. Then, when I turned it on it went into pairing mode and would not come out of pairing mode, I charged it and when I turned it on it went back into pairingmmode. So....on my iPhone I used forget this device (I un-paired it) on my iPhone and re-paired it (remember, it wouldn't come out of pairing mode) and after that, it came out of pairing mode and it worked as advertised. I hope this helps.

Don responded : 5:58pm, 23rd March 2019 (5 months ago)
This problem arose today while I was at the gym - had never arisen in the 7 weeks I've owned these phones until today. My ipod touch 6th gen would not connect to the JBL Reflect Mini 2 even though I was in range and the JBL was fully charged and powered ON with the blue light showing. After several more unsuccessful connects I tried turning the JBL power OFF but the light stayed on. GOOD news: I found another post on this problem indicating that plugging the JBL back into the charger for a few minutes will turn the blue light off when unplugged - and the phones will work. Trying both that maneuver plus the forget and re-pair steps indicated above now have my headphones working. Unfortunately this clearly indicates a major product defect! As I cannot return these headphones to the place of purchase (past the time limit) I may need to make a warranty claim. Needless to say I will not be buying any JBL products in the future nor any Bluetooth products.

Jega responded : 10:24am, 2nd May 2019 (4 months ago)
I had the same problem and called the customer care the steps by them resolved the problem
1) Reset the earphone.
a) Switch on the earphone
b) Press + and - buttons for about 5 seconds
c) you will hear 3 beeps and the earphone gets switched off
2) Go to your mobile and remove the history of JBL Mini reflect 2 paired device
3) Switch on the ear phone
4) Make new pairing.

It worked for me. If its still not workin then would suggest to call their support.

Cheers

Jega

Nivern responded : 1:57am, 15th June 2019 (2 months ago)
Hi does any one have a problem with the left hand side earphone were the volume is very low.

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