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JBL T450BT blue light switches off when i move them

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My JBL450BT blue light switches off when i move them. And they are fully charged. Any help? Please?
Question by Ndoda Thabethe 7:50pm, 18th July 2019

There are 3 responses to this question

John (Admin) responded : 7:51pm, 18th July 2019 (3 years ago)
To clarify, the permanent blue (meaning connected) light turns off and they become unpaired when you move them? They are still on after this occurs and the light is showing a different pattern/colour ?

Ndoda Thabethe responded : 7:08am, 28th July 2019 (3 years ago)
Yes John Smith. When I move my finger from the switch button the blue switches off and the device is unpaired

Chris (Admin) responded : 8:02pm, 28th July 2019 (3 years ago)
This sounds like it may be a faulty switch. We've not had others reporting anything like this. I would return if within warranty.

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