There are 4 responses to this question including 1 solution
Luis (Admin) responded : 11:40am, 27th March 2020 (11 months ago)
Do they show any lights at all ? What about when on charge ?
Martin Bollverk responded : 11:46am, 27th March 2020 (11 months ago)
The same with the charger. Mine is fully charged and it just wont turn on and when it does, it is on for a few seconds, then powers off
Frank Parker responded : 9:54pm, 10th February 2021 (3 weeks ago)
I've had my pair since November 5th, 2020 and they worked fine up until last week. Then they just stopped. I did nothing to precipitate this change. They turn on with the power-up sound...but then nothing. No pulsating sound indicating Bluetooth pairing in effect as they always did in the past, or any sound whatsoever. They don't even make a sound when I turn them off. They only make a sound when I turn them on.
The red light turns on when I plug them in to charge and after about 1 minute the red light turns off. I've always charged them with my laptop and have tried other chargers to no avail. I attempted to factory reset the headset by pressing the power button for 10 seconds, then tried a different reset option by turning them on, then pressing and holding the volume up/down buttons simultaneously for 5 seconds....all with no luck.
I am frustrated as they were not cheap and I need them for upcoming job interviews on Zoom.
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