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Left head phone doesnt connect

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple iPhone X BUY NOW

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The right one connects but the left doesnt even show up that its there. Ill turn only that one on sometimes to see and it wont even show up on Bluetooth only the right one
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Question by Ryan McGrath 1:38pm, 22nd February 2019

There is 1 response to this question

John (Admin) responded : 12:02am, 25th February 2019 (2 years ago)
Are you sure you paired both buds together BEFORE trying to pair to your phone? This is a common cause of this issue.

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