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LG HBS-800 left ear piece not working

This question relates to connecting a LG HBS-800 to a Samsung galaxy grand prime

OTHERS WITH SIMILAR PROBLEMS: There are 3 posts relating to Samsung galaxy grand prime - click to view
hello my name is telrina rossburden
i purchased my Lg Tone Infinim head set at T mobile DEC 2017
the left ear just stop working i love my head set and paid 150.00 for them i called where i got them from they told me i had to email my manufacturer.

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Question by telrina rossburden on 12:53am, 10th November 2017

There are 1 responses to this question

Pedro (Admin) wrote on 10.11.2017, 00:57:30 (8 months ago)
The best thing to do is confirm for sure if they are faulty by checking how they sound on another phone or computer that you can pair them to. Assuming that the same issue occurs it would definitely sound like a wiring fault inside the unit, in which case you will have no option but to get them repaired.

I'm not aware of T Mobile's terms but you should be able to confirm what LG can do for you directly by having a chat with them via this link: http://www.lg.com/us/support/chat-and-email-information

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