Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates and Apple iPhone 7 devices - click to view
Tzumi Sound Mates
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
There are apps though that can be installed between two Smartphones that can assist with file transfers!
Why does my earbuds keep flashing a blue light when connected? Its really disturbing when Im with other people. How do I get it to stop flashing?
- Question by Grace 2:47pm, 26th December 2018
There are 5 responses to this question
Colin (Admin) responded : 3:32pm, 6th January 2019 (2 years ago)
We aren't aware of a way to stop this but if we hear of one we will share!
Jessica responded : 11:37pm, 12th January 2019 (2 years ago)
The blue lights flashing while its connected just means that it is connected to Bluetooth. Theres no way to stop that from happening unless you cover of the light somehow.
Anonymous responded : 12:31pm, 21st January 2019 (2 years ago)
I had a pair I bought in summer 2018 and there was never any flashing blue lights. On the pair I bought last week (Jan 2019) the flashing blue lights are constant. The lights reflect in my glasses and a very annoying.
Jessie responded : 6:27pm, 21st January 2019 (2 years ago)
Was it the same brand? Ive had Tzumi sound mates for a couple of months now and the blue light on the ear buds flashes every 10 seconds or so. I dont notice it unless its dark in the room
Hell name responded : 8:03pm, 13th August 2019 (1 year ago)
I have the same problem and theres no available solution, these pieces of junk are being returned
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