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Lost connection

This question relates to connecting a Blackweb over the ear Bluetooth hphones BUY NOW to a Moto g stylus 2021 BUY NOW

I've been having to restart my phone to get a true connection. If I'm listening and am interrupted by a message or other notification, I will hear that through the headphones but then about every 4 or 5 times the headphones will fail to continue with my book or music. It will show that it's connected but I get no sound through headphones or phone. I've used this brand of head phones for over 5 years and never had this issue until the last month when I got a new phone
Question by Peggy Miller-Evenson 6:27pm, 17th December 2021

There is 1 response to this question

Juan (Admin) responded : 2:49pm, 19th December 2021 (5 months ago)
Are you able to first confirm a model number ?

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