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Mpow sports bluetooth headphones suddenly turned off

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I listened to some music from my mpow sports Bluetooth headphone but suddenly it turned off. I'm trying several times to turn on but I can't. It's fully charged and and i tried to charge again and turn on but both ways it's not worked. Please advice me how can I turn on my mpow headphone.
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Question by Anik 5:06am, 20th July 2019

There are 5 responses to this question

Luis (Admin) responded : 2:07am, 25th July 2019 (4 months ago)
When it turns off what lights does it show ?

Anik responded : 7:47am, 26th July 2019 (4 months ago)
I can't see any light show. When I heard some in that time these device was turned off. And I can't turn on my headphones device.

Luis (Admin) responded : 8:06pm, 28th July 2019 (4 months ago)
What about chaging it? Does that appear to work as normal or is it totally dead ?

Anik responded : 4:02am, 29th July 2019 (4 months ago)
It's now totally dead.

Pedro (Admin) responded : 3:28am, 30th July 2019 (4 months ago)
Ok, in that case I think all you can do is return it if within warranty. You can reach out to mpow here: https://www.xmpow.com/pages/contact_us

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