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Onn AAABLK100002887 : My Bluetooth earbuds won't turn on

This question relates to connecting an Onn AAABLK100002887 BUY NOW to a Samsung Phone BUY NOW

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I was using my earbuds last night and they randomly stopped working. The light shows when they are charging and if I hold the button down it will flash blue and red before showing no light at all. I let them charge overnight to see if that was the issue but its still not working.
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Question by Lindsay 5:24am, 27th September 2021

There are 7 responses to this question including 1 solution

Pedro (Admin) responded : 4:39pm, 27th September 2021 (1 year ago)
Please confirm exactly what model the buds are
Lindsay responded : 10:00am, 28th September 2021 (1 year ago)
They are the Onn Bluetooth in-ear headphones
Chris (Admin) responded : 10:20am, 28th September 2021 (1 year ago)
Just to clarify, can you see a model number on the box? Are these totally without wires (ie 'buds') or are they with a cable between the two ear pieces ?
Lindsay responded : 12:11pm, 28th September 2021 (1 year ago)
They have a cable, model AAABLK100002887
Mike (Admin) responded : 10:27pm, 28th September 2021 (1 year ago)
Maybe you are not holding down the middle button on them long enough? If you hold down for around 2 seconds it will likely just turn them off. If you try to reset/repair by holding the middle button down for at least 4 seconds does it start to pair again ?
Lindsay responded : 12:16am, 29th September 2021 (1 year ago)
No matter how long I hold down the button they dont turn on, the only time a light will ever show on them is if they are plugged in.
John (Admin) responded : 2:04am, 30th September 2021 (1 year ago)
Ok it sounds like a faulty internal battery. I would return to your retailer if within warranty.
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