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My Cowin E7 does pair to an iPhone Xs Max but skips music constantly

This question relates to connecting a Cowin E7 BUY NOW to an Apple iPhone Xs BUY NOW

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Ever so often my E7 headphones will start skipping/dropping/cutting out while watching videos or listening to music. I've moved around all over, rebooted, paired them, hard booted the phone, everything short of throwing the headphones out the window! Please help me fix them! The battery level on both devices are charged, and no one else in the house had WiFi or Bluetooth devices on at the time of the issue
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Question by Jeremy 3:59am, 4th June 2019

There are 5 responses to this question

Chris (Admin) responded : 12:48am, 8th June 2019 (3 years ago)
How often is this happening roughly? Are you sure its happening in multiple apps, not just one particularly demanding app for streaming video ?

Jeremy responded : 12:50am, 8th June 2019 (3 years ago)
It does it even when playing music that is downloaded to my phone! It doesn't matter if its streaming or not, it cuts out after a few seconds of normal audio. It's so aggravating!

Juan (Admin) responded : 1:07am, 8th June 2019 (3 years ago)
Thanks for clarifying.... you are saying that it's doing this after a few seconds of the audio starting always ?

Jeremy responded : 1:33am, 8th June 2019 (3 years ago)
Yes, so if I shut the headphones off or disconnect them from Bluetooth and wait a minute or so and reconnect, they start working fine. And then after a few seconds or more they start skipping and sounding bad. It makes me think like the Bluetooth connection between them degrades even though there are no other Bluetooth devices on and active anytmwhere around me.

Big Stiffy responded : 1:06am, 15th January 2021 (1 year ago)
I am also having this problem. The Cowin E7 headphones skip and stutter constantly. It sounds like how it used to sound when a scratched CD was in the player. It's driving me insane.

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