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My earbuds won't pair with phone

This question relates to connecting a Tzumi Sound Mates BUY NOW to a ZTE Blade Max X BUY NOW

Other users are having problems with these devices!   Be sure to check out similar posts in case they had the same issue

There are 238 other questions relating to the Tzumi Sound Mates - click here to view.   28 of the answers are marked as solutions.

There are also 3 other questions relating to the ZTE Blade Max X - click here to view.
Troubleshooting tips
We have some extra troubleshooting tips for Tzumi Sound Mates devices - click to view
Earbuds won't pair with my zte blade max phone can't find device.
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Question by Rose Hylton 9:10am, 20th July 2019

There is 1 response to this question

Juan (Admin) responded : 2:07am, 25th July 2019 (4 weeks ago)
Have you seen the tips we have shared at the top of the page in the 'Troubleshooting tips' box? There you will find info/links that will lilkely help with this common problem.

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