I turned on the headset, and then connected to my phone as usual, and the headphones will play music for about 5-10 seconds and then shut off completely.
- Question by Matthew Hodges 6:50pm, 9th July 2019
There are 5 responses to this question
Chris (Admin) responded : 1:34am, 13th July 2019 (2 years ago)
From another post, try to reset following these instructions...
There is a switch near of the power button. Press it three or five times. Then hold the power button about 40-50 seconds. When hold the power button connect to the charge. So LED starts to lightning.
Matthew Hodges responded : 8:59pm, 24th October 2019 (1 year ago)
There isn't a switch near the power button, the only other thing on it is the volume buttons and the pause/play button.
Chris (Admin) responded : 9:42pm, 24th October 2019 (1 year ago)
Sorry for the unclear instruction Matthew. Can you try turning on and then holding the power button down for many seconds (at least 15/20) and see if the lights change status indicating a reset?
Matthew Hodges responded : 10:15pm, 24th October 2019 (1 year ago)
When I did this, it was white for a second like usual and then it started flashing blue and it stayed that way the entire 20 seconds after which it turned off.
Mike (Admin) responded : 11:38pm, 24th October 2019 (1 year ago)
When it's flashing blue are you able to see it if you search on your phone in this time ? It may be that you need to hold it even longer as well, try 40 or so seconds to see if that provides a different result.
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