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My JBL wireless sport ear buds want charge and I've used several different cables what's up with them?

This question relates to connecting an Arteck Wireless sports earbud BUY NOW to a Note 10 ultra BUY NOW

My jbl sports won't charge and I've tried several cables and nothing they still work but want charge.
Question by Derrek McGhee 11:04am, 30th April 2021

There is 1 response to this question

Andy (Admin) responded : 12:54pm, 3rd May 2021 (3 days ago)
Hi Derek. Before we start, can you do me a favour and quickly go to the JBL site and share a link to your exact product ? I just want to be 100% sure we are talking about the same device.

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