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My LG Tone will not wake up my phone using the call button and voice dial

This question relates to connecting a Lg tone infinum 900 won't wake up my Android phone when using the call button and voice dial BUY NOW to a Motorola Moto z force BUY NOW

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When I try to make a hands free call, my phone won't wake up. I have to manually activate the screen and hit an message app to start the call
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Question by Gray Clarrke 5:43am, 30th May 2018

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Andy (Admin) responded : 11:09pm, 4th June 2018 (8 months ago)
Hi Garry can you confirm exactly what you are doing to initiate the call ?

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