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Parrot MKi9200 : No sound from music

This question relates to connecting a Parrot MKi9200 BUY NOW to a Samsung Galaxy s7 edge BUY NOW

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Parrot works fine for phone calls but does not play music from my phone through car speakers, can see it is connected etc but no sound... please help?
Question by Burn 11:40pm, 5th February 2017

There are 11 responses to this question including 1 solution and 3 other deemed noteworthy

Admin responded : 11:55am, 6th February 2017 (5 years ago)
Hi there. It sounds like the routing of audio to the Parrot isn't fully enabled. You should check these settings under the bluetooth options by following the screenshots in this link. Note that the screenshots on this page may differ from yours somewhat but the idea is the same:

Shanna responded : 4:37pm, 25th February 2017 (5 years ago)
Hi there, I'm having similar problems with my parrot MKI9200. I have connected my phone Samsung S5 via Bluetooth with the parrot which confirms that the phone is connected to it. Then, when trying to listen music via Spotify, de display shows the song that's been played on my phone. Except, the car radio keeps playing and is not stopped like when making a call via the parrot and there is no sound of the song that is playing via spotify. I have checked my bluetooth settings on my phone which says that as well as my contacts and my media options are enabled so that can't be the problem. It has been working constantly up till now. Checked for updates on the parrot which I did today to see if that was the problem, but the update didnt solve my issue of having no music but seems like the parrot is thinking it does. Hope I explained this a bit clearly to you. Thanks, Shanna

Eldho Paulose responded : 1:57am, 5th September 2018 (3 years ago)
Hi, I cannot control the system. It plays music with memory stick, from phone via Bluetooth. But all the switches are not working. I cannot attend calls, can't control volume, etc etc. I changed the battery (CR2032- 3volts),but still not working.
Please help me.

Mike Summerfield responded : 10:59am, 27th December 2019 (2 years ago)
On your Parrot device, go to settings, audio, and scroll all the way down To Mute on Streamimg. If you enable that function, you will find that your radio now becomes muted and what is showing as being played on your iPhone can now be heard.

Kathy responded : 10:55pm, 13th August 2020 (1 year ago)
Mike rock. We spent two days and two phone calls to Parrot tech support and still didnt have it working. Then we found this! Thanks!!!

alan responded : 5:58pm, 17th September 2020 (1 year ago)
Mike Summerfield, you fixed it for me, too. Neither Apple nor Parrot offered up much in the way of help but you nailed it. Many thanks.

Michael responded : 3:16pm, 19th January 2021 (9 months ago)
Mike summerfield, youre fix was great, spent ages tryin to sort it too and that fixed it in 5 seconds

Jd responded : 1:31pm, 11th March 2021 (7 months ago)
I have fitted a parrot to my 06 plate mercedes e class and it is only playing through the centre speakers and not any of the other speakers can you help

David responded : 1:26pm, 13th March 2021 (7 months ago)
Parrot 9200 syncing with my iPhone but new controller like the last one not following any commands turn dial cannot access usual options and volume set at level low when last used.

Abdul Ghaffar responded : 12:24am, 6th October 2021 (2 weeks ago)
Mike Summerfield - Top work; almost 2 year ago got car with parrot 9200i. I searched everywhere but no solution found. Today I fix it with the help of Mike. A million thanks Mike!

Rafal responded : 2:14pm, 12th October 2021 (4 days ago)
Hi i have the same problem with the parrot mki9000, unfortunately there is no "Mute on Streamimg" in the settings menu. Do you have an idea how to fix it? the problem appeared after replacing the batteries in the remote control.

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