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Blackweb Soundspark : No volume from speaker

This question relates to connecting a Blackweb Soundspark BUY NOW to a HP (Hewlett-Packard) Pavilion Desktop BUY NOW

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I have paired the wireless speaker to my device but only get a faint sound. If I up the volume I only get static
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Question by Suzanne 3:28pm, 13th March 2019

There are 2 responses to this question

Mike (Admin) responded : 1:32pm, 19th March 2019 (4 months ago)
Have you/are you able to try the speaker on another device such as a phone to clarify if the speaker or laptop is more at fault ?

Suzanne responded : 1:46pm, 20th March 2019 (4 months ago)
Thank you for taking the time...I have purchased wired speakers....end of problem~

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