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JBL Go 2 : Nonresponsive

This question relates to connecting a JBL Go 2 BUY NOW to a Samsung Galaxy Smartphone BUY NOW

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There are 2 other questions relating to the JBL Go 2 - click here to view.   2 of the answers are marked as solutions.

There are also 350 other questions relating to the Samsung Galaxy Smartphone - click here to view.   1 of the answers is marked as a solution.
Plugged speaker in last night. Red light won't turn off, even after disconnecting from the power source. Will not connect to my phone
Question by Jennifer Klarner 1:07pm, 11th July 2019

There are 5 responses to this question including 1 solution

Juan (Admin) responded : 1:23am, 13th July 2019 (5 years ago)
What is the device you are trying to pair Jennifer ?

Jennifer Klarner responded : 1:41am, 13th July 2019 (5 years ago)
Samsung s9

Colin (Admin) responded : 2:21am, 13th July 2019 (5 years ago)
But what is the other device ? The question doesn't state this.

Jennifer Klarner responded : 2:35am, 13th July 2019 (5 years ago)
I apologize. It's a JBL go 2

Luis (Admin) responded : 4:05am, 13th July 2019 (5 years ago)
To confirm, a hard reset of the device is possible by holding down the Bluetooth and minus buttons together when on. It takes a while, count for at least 10 seconds and you should see the lights go off.

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