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JBL Go 2 : Nonresponsive

This question relates to connecting a JBL Go 2 BUY NOW to a Samsung Galaxy Smartphone BUY NOW

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Plugged speaker in last night. Red light won't turn off, even after disconnecting from the power source. Will not connect to my phone
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Question by Jennifer Klarner 1:07pm, 11th July 2019

There are 5 responses to this question including 1 solution

Juan (Admin) responded : 1:23am, 13th July 2019 (4 years ago)
What is the device you are trying to pair Jennifer ?
Jennifer Klarner responded : 1:41am, 13th July 2019 (4 years ago)
Samsung s9
Colin (Admin) responded : 2:21am, 13th July 2019 (4 years ago)
But what is the other device ? The question doesn't state this.
Jennifer Klarner responded : 2:35am, 13th July 2019 (4 years ago)
I apologize. It's a JBL go 2
Luis (Admin) responded : 4:05am, 13th July 2019 (4 years ago)
To confirm, a hard reset of the device is possible by holding down the Bluetooth and minus buttons together when on. It takes a while, count for at least 10 seconds and you should see the lights go off.
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