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Soundmates not pairing to each other

This question relates to connecting a Tzumi Sound Mates BUY NOW to Any device BUY NOW

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i connect my Bluetooth to the source right and the right on say's all the correct things but when it comes to music the right one just blinks red - the right one is pissing me off to the point of me wanting to break em
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Question by Anonymous 11:58pm, 14th May 2019

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Colin (Admin) responded : 10:06pm, 17th May 2019 (2 days ago)
Are you sure you paired both buds together BEFORE trying to pair to your phone? This is a common cause of this issue.
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