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One earbud not turning on

This question relates to connecting a Tzumi Sound Mates BUY NOW to an iPhone 6s BUY NOW

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I just bought these yesterday at Walmart my right earbud works just fine but the left one wont turn on itll charge with the blue light and its fully charged but it wont turn on at all and Ive tried the suggestions on here already.
Question by Tre 5:42pm, 18th August 2018

There are 2 responses to this question

Justin responded : 10:49pm, 18th August 2018 (2 years ago)
Same with me, my left earbud wont even turn on or flash blue, but I know theyre both charged

Juan (Admin) responded : 9:50am, 3rd September 2018 (2 years ago)
Did you get a fix Justin? Just to clarify we have other posts on this device that do detail possible solutions so do check them out if still a problem

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