I try to press the on button but it simply won't work. Please help
- Question by Kieshye 5:34pm, 22nd October 2017
There are 18 responses to this question including 1 solution
Admin responded : 2:51am, 27th October 2017 (5 years ago)
This was working before and suddenly stopped ? Please provide more details.
Mya responded : 1:56pm, 19th February 2019 (3 years ago)
It wont turn on it was working a couple minutes ago but wont turn on now
Chris (Admin) responded : 1:13pm, 20th February 2019 (3 years ago)
Mya, to confirm you also have an Onn 16CY05 ?
alex responded : 12:14am, 31st July 2019 (3 years ago)
I have the same problem.
Pedro (Admin) responded : 2:41am, 31st July 2019 (3 years ago)
Alex, does it light up when charging ? Please share as much detail as possible.
alex responded : 10:35pm, 2nd August 2019 (3 years ago)
Yes, it does light up when charging.
Andy (Admin) responded : 11:47pm, 6th August 2019 (3 years ago)
What light colours are showing, please provide more detail Alex.
Xiao responded : 12:43pm, 29th August 2019 (3 years ago)
Mine started doing the same thing last night. I was using them just fine, then turned them off to do something else. Now they wont turn back on, and their light shows theyre full when I plug them up despite me not charging them yet.
Mike (Admin) responded : 8:35pm, 29th August 2019 (3 years ago)
Xiao, are you able to rule out problems with charger/cabling by using another cable/power source?
alex responded : 10:38pm, 29th August 2019 (3 years ago)
It lights up red flashing (as it should) when charging, but then when i unplug it from charging all night it wont turn on
Chris (Admin) responded : 12:29am, 30th August 2019 (3 years ago)
Alex, can you confirm the exact model name of your Onn's ?
Kieshye responded : 2:21am, 30th August 2019 (3 years ago)
(This is alex btw) it says Model:16CY05
Xiao responded : 4:20pm, 1st September 2019 (3 years ago)
Ive tried, Mike. Ive used different chargers in different rooms. Left it to charge for a few hours every time Id switch. Nothing seems to work.
Andy (Admin) responded : 7:39pm, 2nd September 2019 (3 years ago)
We don't have a solution in this case right now, it may be that there is a fault so I would try to exchange if within warranty. If anyone has any other ideas please share!
Tyler Bronston responded : 4:28pm, 16th December 2020 (2 years ago)
I had the same exact issue (shows that its charging but wont turn on). I just held the power button while they were charging until the red light flickered & then took them off the charger & they worked again.
Chris (Admin) responded : 4:49pm, 16th December 2020 (2 years ago)
Thanks for sharing Tyler!
Hunter H Mitchell responded : 3:07am, 22nd January 2022 (7 months ago)
My friend gave me these onn earbuds but I don't know how to power them on.
Charmari responded : 12:20am, 19th April 2022 (4 months ago)
Yeah, I tried doing that but they are fully charged but when I tried what the guy said to do it dint work or turn on ?
Bluetooth Doctor is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. Never undertake manual repairs or modifications to hardware if without qualifications and always seek guidance from your retailer if you can't find a solution to your problem.