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Soundpeats Q12 not pairing to my Moto M

This question relates to connecting a QCY QY12 BUY NOW to a LG g4 BUY NOW

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I bought New Headphones this device is not paring my phone am using Moto M same device Connecting another Phone, Headset Model Name Sound PEATS Black Q12 Bluetooth 4.1 Wireless Magnetic In-Ear Earphones with Mic Please Help Me
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Question by Poongundran 3:51am, 6th May 2018

There are 2 responses to this question

Mike (Admin) responded : 3:58am, 6th May 2018 (1 year ago)
How far do you get pairing, please give more details what you are pressing, what lights appear etc.

Chris (Admin) responded : 3:59am, 6th May 2018 (1 year ago)
By the way, there are some tips from other users here: http://www.bluetoothdoctor.com/question?new-q12-earbuds-wont-pair-with-any-of-my-devices.&rnd=v3bvob4cresponse_6413

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