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Poor sound quality/ clicking noise in left earbud

This question relates to connecting a Tzumi Totally Wireless Earbuds BUY NOW to an Apple Macbook Pro BUY NOW

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I'm having a problem where my wireless earbuds have paired successfully and work fine but the sound quality is distorted by a weird clicking. It's only in the left earbud (which is why I wonder if it's an issue with the earbud) and I can hear it faintly when my audio is playing, but also continue to hear it for about 5 seconds after I hit pause. I noticed a faint whirring in the right earbud too (which sounds normal) but this is a much more aggressive whirring and clicking noise that is honestly bizarre. Does anyone else have a similar issue? Is this a defect in the left earbud?
Question by Rem 7:04am, 5th February 2019

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Luis (Admin) responded : 1:24am, 11th February 2019 (6 months ago)
Have you tried pairing to another device such as a smartphone ? If it does it on this second device that would rule a lot of things out and likely confirm an issue with the left bud

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