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iSound BT-2500 : Problem connecting phone to headphones

This question relates to connecting an iSound BT-2500 BUY NOW to an Apple iPhone 6s plus BUY NOW

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I've done the steps indicated by the manual. Speakers show up on the list of devices on my phone but when I press connect. And error message saying phone cannot connect
Question by Alin Ross 6:55am, 9th July 2019

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Luis (Admin) responded : 1:36am, 13th July 2019 (4 months ago)
Has this successfully paired to other devices you own ? If you haven't tried do, just to ensure you are ok with the pairing procedure if nothing else.

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