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QCY T1 Pro battery problem

This question relates to connecting a QCY T1 Pro BUY NOW to a Xiaomi Redmi 5 Plus BUY NOW

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The right earbuds battery is broken,when i charge it,it is charging but the problem is it always show that the battery is already full,and i try to connect to my device but it is low bat. I charge it several times even with usb cable along with the case but it still showing blue led(full battery) although it is low battery
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Question by Chelvin 8:37am, 6th January 2020

There is 1 response to this question including 1 solution

Juan (Admin) responded : 1:54pm, 8th January 2020 (2 weeks ago)
This sounds faulty, I doubt we can do much to assist I am afraid. If within warranty return to your retailer.

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