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Rig the right earbuds light is red

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple iPhone X BUY NOW

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I was listening to music and the right earbud just stopped working I retired turning it off but instead of turning off the light that normally turns off it now shining solid red.
Question by Amanda 10:59pm, 25th December 2018

There is 1 response to this question

Colin (Admin) responded : 6:33pm, 30th December 2018 (2 years ago)
Have you tried recharging and then failing that unpairing, deleting the reference on the phone and pairing all over ?

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