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Tzumi ProBuds v2 : Right ear bud not working

This question relates to connecting a Tzumi ProBuds v2 BUY NOW to a Samsung Galaxy Smartphone BUY NOW

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The right ear bud isn't working I'm not sure it's charging or not or how to get it to charge if it isn't. Anyone know how to soft reset then to see if that fixes it or how to charge it if it's not getting it from the case.
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Question by Desiree 1:35am, 12th November 2022

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