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Tzumi Sound Mates : Right earbud wont charge

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple iPhone 5S BUY NOW

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Hello, I have gotten Sound Mates but for some reason the right earbud wont charge. I had it connected to the charger the whole entire night but the left one charges, not the right one. Ive noticed that the left one had a red light at the button and right will to, but after time for some reason the red light will go away while the left one still has the red light. I need help and if you could help me that would be wonderful.
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Question by Marcus Hernandez 6:09am, 27th January 2019

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Mike (Admin) responded : 10:46pm, 28th January 2019 (7 months ago)
Can you check this post and see if it helps? Let us know here. https://www.bluetoothdoctor.com/question?right-earbud-wont-power-on.&rnd=p6rqf9ee#response_9290

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