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Tzumi Sound Mates : Right earphone won't turn on at all

This question relates to connecting a Tzumi Sound Mates BUY NOW to a Samsung Galaxy Smartphone BUY NOW

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My right earphone won't turn on at all. The left turns on and off, and even pairs great with my phone. But the right won't work at all. What can I do to fix this problem? Is there a way to reboot them or something?
Question by Lionheart01 8:08pm, 25th November 2018

There is 1 response to this question

Mike (Admin) responded : 11:05pm, 1st December 2018 (1 year ago)
Has it never shown a sign of life since purchased ? If so I would return them for a new pair.

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