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Tzumi ProBuds v2 : right probub wont turn on or connect

This question relates to connecting a Tzumi ProBuds v2 BUY NOW to an Apple iPhone 11 BUY NOW

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the right probud wont come on and will blink red twice while in the case but will then turn back off and wont charge
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Question by elaina 6:52pm, 7th October 2021

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