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Rt earphone will not work by itself

This question relates to connecting a Treblab X11 BUY NOW to a LG V20 BUY NOW

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How do I get the right earphone to work by itself? The only time it works is when the left earphone is turned on. When I saw the demo on HSN, they saiid that each earphone can work independently of each other. Thank you for your help.
Question by Carlos Garcia 2:06pm, 13th April 2017

There are 4 responses to this question

Admin responded : 2:13pm, 13th April 2017 (7 years ago)
Hi Carlos can you confirm the full name of the product and manufacturer ?

Carlos Garcia responded : 6:13pm, 13th April 2017 (7 years ago)
It is TREBLAB X11, wireless earbuds.

Carlos Garcia responded : 6:18pm, 13th April 2017 (7 years ago)
The item is manufactured by. Productech Corp

Admin responded : 6:33pm, 13th April 2017 (7 years ago)
Hi Carlos. I've not seen that this is a feature to be able to use either independently.

The left one working on its own is a symptom of an incorrect pairing that hasn't worked properly. TREBLAB actually mention this in the manual.

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