Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates and Apple iPhone SE devices - click to view
Tzumi Sound Mates
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
If you are unsure if your SoundMates are charging or what the light colors mean there is clarification of that here.
Apple iPhone SE
Apple products such as iPhones, iPods and iPads are limited in terms of their ability to provide fairly standard Bluetooth functionality such as file sharing between devices, especially when the Apple device is connecting to a non-Apple device such as an Android smartphone. For details of the file sharing issue see: http://stackoverflow.com/questions/18884705/transfer-data-between-ios-and-android-via-bluetooth
There are apps though that can be installed between two Smartphones that can assist with file transfers!
Should I keep my sound mates wireless earbuds in case after charge is complete?
- Question by Gary Ramon Jr. 7:23am, 8th August 2019
There is 1 response to this question including 1 solution
Pedro (Admin) responded : 2:57am, 14th August 2019 (1 year ago)
They should stop charging when full so it should be fine
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Pedro (Admin) responded : 2:57am, 14th August 2019 (1 year ago) 
