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JBL Reflect Contour 2 : Shut Off Or Connect

This question relates to connecting a JBL Reflect Contour 2 BUY NOW to a Samsung Galaxy Smartphone BUY NOW

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My JBL will not shut off, I have tried the 3 second/5 second hold down with no results. Please advise as I use these daily and just purchased 1 month ago. Help!
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Question by Grace Butterfield 12:55pm, 24th October 2019

There is 1 response to this question

Chris (Admin) responded : 10:39am, 28th October 2019 (2 years ago)
We've had others report this and there is a post here with some suggestions that seemed to help on resetting.... https://www.bluetoothdoctor.com/question?blue-wont-turn-off&ref=helpSimilarProb

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