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Skullcandy Hesh 2 : My Bluetooth just doesn't work.

This question relates to connecting a Skullcandy Hesh 2 BUY NOW to an Oppo A5 (2020 Edition) BUY NOW

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The usual voice prompts like "Pairing" and "Connected", etc don't even play. But it still works well with aux. The headphones still turn on and charge and connect to my devices, but just refuse to play any audio. I've tried clearing the pairing list and connecting to different devices. The audio just doesn't work with Bluetooth, but aux works perfectly fine.
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Question by Alex 1:00pm, 19th November 2021

There are 2 responses to this question including deemed noteworthy

Chris (Admin) responded : 12:31pm, 23rd November 2021 (1 week ago)
Can you run through the official reset procedure and confirm if this helps at all?

1) Remove your headphones from your devices paired list.
2) Turn off Bluetooth mode on your device.
3) Press and hold the "+" and "-" buttons. This will clear the pairing history.
4) A voice prompt should say Disconnected and the headphones will go into pairing mode, and a voice prompt will say Pairing.
5) If the headphones do not automatically go into pairing mode, press and hold the center button until voice prompt says Pairing.
6) At this time, turn on your devices Bluetooth and look for Hesh 2 in your list of available Bluetooth devices. For Android devices: Click + Pair New Device and select Venue to pair your headphones to your device.
7) After selecting Hesh, accept any Pair or OK prompts that appear on your screen. When pairing is complete, a voice prompt will say connected.

Alex responded : 12:51pm, 23rd November 2021 (1 week ago)
Yes, I did all that but still no fix. It showed the normal signs of going through the process, but there was no sound.

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