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Skullcandy inkd wireless earbuds have a constant purple light

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So these headphones have been around me for a year and when I thought about listening to music I tried turning them on and all I get is a weird purple light and I heard these things don't turn purple. https://imgur.com/a/SNEOfN5
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Question by Jason 4:36pm, 2nd May 2018

There are 4 responses to this question including 1 solution and 1 other deemed noteworthy

Pedro (Admin) responded : 1:21pm, 4th May 2018 (4 years ago)
Have you tried resetting? It should either be both volume buttons held down together or volume up with play button.

Jason responded : 1:44pm, 4th May 2018 (4 years ago)
I tried but it flashes red and blue and when I let go it goes back to constant purple

Jdub responded : 7:13am, 19th December 2018 (3 years ago)
Mine did the same thing last night. They just stopped working in the middle of music and then a constant purple light. I just plugged in the charge cord and it seems to have gone back to normal.

Niki LaShea responded : 8:01pm, 4th November 2021 (4 weeks ago)
I had this same problem & tried doing the reset with them both powered off, hold down buttons on both sides at the same time for 10 secs to allow it to go thru power on/power off (power cycle), which didn't fix the problem... but I did like user JDub suggested & put them in the case & plugged the charger into it, & this seems to have fixed the issue with mine...

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