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Soundmates blinking

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I have my Tzumi SmartMates earbuds paired to my phone, but they wont stop blinking like theyre trying to pair. How do I stop this?
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Question by Colin 12:41am, 6th March 2019

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John (Admin) responded : 6:20pm, 11th March 2019 (2 years ago)
This is a blue flash ?

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