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Sony Wireless c400 lights turned purple

This question relates to connecting a Sony Wireless c400 BUY NOW to an Apple iPhone 7 BUY NOW

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My WC-400 Color Turned Purple with no button Movement. And suggested by the people here connected with Desktop. The color turned red. Pressed for 7 seconds Power and Play Button. It turned Blue and then Red. Removed from the Headset, but no Button Movement. And again after sometime color turned Purple.::(( Anybody has this problem and the solution ?
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Question by Jatin 8:09am, 1st June 2019

There are 2 responses to this question including 1 solution and 1 other deemed noteworthy

Pedro (Admin) responded : 1:39pm, 6th June 2019 (1 year ago)
I would try this reset method again a few times by pressing the power button and play/pause button simultaneously. This has definitely worked for other readers. Maybe reboot your phone first and ensure any old connections to the device are deleted.

Raymond Salazar responded : 3:26pm, 28th August 2020 (2 months ago)
Thank you. I did find that plugging it in and resetting it, solved this issue. Thankfully, as I use these every day.

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