Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates and Apple iPhone 7 devices - click to view
Tzumi Sound Mates
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
There are apps though that can be installed between two Smartphones that can assist with file transfers!
Sound mates are not showing up on Bluetooth anymore
- Question by Chase 2:23am, 4th April 2019
There is 1 response to this question
Pedro (Admin) responded : 6:08pm, 8th April 2019 (2 years ago)
So they were working before ? If so try pairing over completely, deleting the pairing from the Bluetooth settings list on the phone. If you have problems pairing again see the links in the 'troubleshooting tips' box top of page or the similar posts at the bottom of the page. Let us know if this helps!
Bluetooth Doctor is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. Never undertake manual repairs or modifications to hardware if without qualifications and always seek guidance from your retailer if you can't find a solution to your problem.