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Soundbuds won't automatically connect to phone

This question relates to connecting an Anker SoundBuds Curve BUY NOW to a Samsung Galaxy Smartphone BUY NOW

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There are 2 other questions relating to the Anker SoundBuds Curve - click here to view.

There are also 313 other questions relating to the Samsung Galaxy Smartphone - click here to view.   1 of the answers is marked as a solution.
Hi I've recently switched from a Motorola to a Galaxy phone. On my Motorola my earbuds would automatically connect when I switched the on. I pressed play for 3 seconds to switch them on (I would hear "battery full" and a beep) and then press play again to start listening.

On my Galaxy A12 I cannot do this. When the airbuds are switched on I hear "battery full" but no beep. On the screen of my A12 I see "Can't connect to Soundbuds Curve". I then have to go to settings Connections Bluetooth Soundbuds curve
That works, but it's quite a few steps to get going.

Is there anything I can do to get the Galaxy phone to connect automatically ?
Question by Liz 4:13pm, 5th January 2022

There are 3 responses to this question including deemed noteworthy

John (Admin) responded : 8:07pm, 8th January 2022 (2 weeks ago)
It may well be that something is stopping a more automatic connection. It could be that your new phone has a preferred other device or that the SoundBuds are preferring your something else. The simplest way to clarify is to ensure that they are reset/unpaired from your original phone and that any other pairings that could activate on the Galaxy are also removed.

Liz responded : 4:24am, 24th January 2022 (2 days ago)
@John Thanks for the reply.

I have no other devices that connect to my phone. On my old phone I did a complete factory reset before giving it away.
I have tried unpairing and then pairing the Soundbuds but that doesn't seem to make a difference.

Juan (Admin) responded : 6:33pm, 25th January 2022 (5 hours ago)
When you do pair the device via the method that works, if you go into the Bluetooth Settings on the phone and then into the settings specific to the SoundBuds, are there a list of options for the different kinds of media that can be sent to the buds ? Ie phone call audio, media/music audio etc ?

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