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Speaker turns off randomly

This question relates to connecting a Blackweb BWA18AA013 (RGD A013) BUY NOW to a Samsung Phone BUY NOW

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It connects ok the problem is after a while the speaker will just turn off. We have a power cord attach at the time.
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Question by Linda Havrns 1:25pm, 23rd August 2018

There are 3 responses to this question including 1 solution

Andy (Admin) responded : 6:45pm, 22nd December 2018 (12 months ago)
We've had another user report this. We will let you know if we get any information clarifying the issue.
Does it help at all to charge it or can it happen very soon after a charge ?

Mike responded : 4:03am, 19th May 2019 (7 months ago)
I just had a similar experience. I bought it tonight and paired it with my phone and tested it by calling the phone number. It works fine for what I need and that is a remote speaker to hear the ringtone on my phone when a call comes in. Then 15 minutes elapsed and I tested it again and it failed. Turns out it was powered off. If this is typical, I'll be returning it. I can't risk missing important business calls due to defective firmware in a $15 product.

Mike again responded : 4:07am, 19th May 2019 (7 months ago)
Update: I just found an updated user manual (newer than the one which came with the product I purchased) and it does indeed say that it will auto power off.
I'll be returning it.
What a shame. Thought I had found a solution to a problem with these junk children's toys they call cell phones.

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