Chris (Admin) responded : 11:34pm, 5th September 2019 (3 months ago)
Have you paired them to something else before/during troubleshooting this issue ? If so delete pairings from such devices and ideally turn off.
Unlikely but in case an issue of interference try the process in a different location fr where you've done it so far.
Eric responded : 1:25am, 20th September 2019 (3 months ago)
I have the same issue. Was working fine for months and suddenly the problem. Tried the proposed solution but no luck
Karthik responded : 8:01pm, 23rd September 2019 (3 months ago)

I'm having the same exact problem too and haven't had any luck trying to fix the issue. I called their tech support and they told me all they know to do is do the factory reset like we've all done and I should just get a replacement set from Amazon. Have you guys figured out any solutions?
Amar responded : 6:03pm, 9th October 2019 (2 months ago)

I found that this issue arose after attempting to pair it to my laptop and connecting to the bluetooth connection labelled tt-bh053 instead of the normal Taotronics Soundliberty 53 connection. The former is likely what is used to connect between the earbuds instead of to a device normally. I also found that following the device instructions EXACTLY fixed it. They are, based on the video from the seller (https://www.amazon.com/vdp/04eb8c136e3e465d8c3ac8d77e3afdd8?ref=dp_vse_rvc3):
Put the earbuds in the case
Take them out for 30 seconds (make sure any devices attempting to connect to them are unpaired, have bluetooth off, and or are off)
Put them in the case and hold the button for 10 seconds to put them in reset mode
Take them out and hold them right next to each other and the right one will change to blinking just blue, and the left alternating between blue and white.
Sam Busacker responded : 7:20pm, 13th October 2019 (2 months ago)
Amar's instructions worked perfectly. I had this very issue, as described by others here, and just following these instructions very helpfully provided by Amar completely fixed them:
Put the earbuds in the case
Take them out for 30 seconds (make sure any devices attempting to connect to them are unpaired, have bluetooth off, and or are off)
Put them in the case and hold the button for 10 seconds to put them in reset mode
Take them out and hold them right next to each other and the right one will change to blinking just blue, and the left alternating between blue and white.
Thank you so much!
Nick responded : 7:34pm, 13th October 2019 (2 months ago)
Unfortunately none of this worked v_v. So I think I will have to return them or just buy some other brand, I don't really trust TaoTronics anymore if their product breaks only after a few days.
Hansen responded : 12:41pm, 15th October 2019 (2 months ago)

I followed the instructions multiple times and it did not work. But then I did it once more and it worked! The headset are now paired to each other. I think the above instructions do work, but you need to hold on to the button for a little longer until after the three flashes signalling a reset stop.
TJ responded : 7:04pm, 20th October 2019 (2 months ago)

After a month of the right earbud not working, I figured out what works!
1. Turn off Bluetooth on the phone
2. Put both buds back in the charging box (which should have charge)
3. Tap 3 times quickly on each bud, then hold on each bud while still in the box for 10 seconds. Each one should immediately starting flashing white/blue alternating.
4. Take them both out and long hold for 5 seconds on each. They should both say connected or pairing.
5. Turn Bluetooth back on and connect to phone - both should work!
I was JUST about to throw in the towel, I'm so surprised. Good luck everyone.
notmyname responded : 4:27pm, 25th October 2019 (2 months ago)

TJs response worked...I was JUST about to throw in the towel, I'm so surprised. Good luck everyone!
Nick responded : 7:31pm, 27th October 2019 (2 months ago)

Oh my god.
After trying TJs response for like 100 times (probably not exaggerating), over the course of several days and failing miserably every time.... it finally worked. I don't know if I will even keep using these headphones since I already replaced them by normal wired ones but oh my god i'm so relieved I managed to fix it. Thank you so much!
Tony responded : 5:33pm, 25th November 2019 (3 weeks ago)

YES!!
This worked for me as well, the below copy and paste from above.
Thanks so much for putting this one up. I've been baffled for a month.
Put the earbuds in the case
Take them out for 30 seconds (make sure any devices attempting to connect to them are unpaired, have bluetooth off, and or are off)
Put them in the case and hold the button for 10 seconds to put them in reset mode
Take them out and hold them right next to each other and the right one will change to blinking just blue, and the left alternating between blue and white.
ChrisCB responded : 12:47am, 29th November 2019 (2 weeks ago)

A little background knowledge for the people that have tried numerous times to reset the earbuds and then re-connect but haven't had any success -
First you need to make sure there are no other Bluetooth signals or devices in the area when you are trying to reset them. These earbuds can only connect to one device at a time so if they accidentally connect to another signal or device, or a device they were previously paired with then the reset will not work effectively. Make sure the case is charged fully and the earbuds as well. Next open the case and take both the earbuds out, wait a few seconds then put the earbuds back in the case. While the LED's are still flashing blue hold your finger or thumb on the Taotronics logo on BOTH earbuds for approximately 10 seconds until they flash white 3 times. If one of the buds doesn't flash white 3 times then just remove that one from the case and then put it back in and repeat putting your finger on the logo for 10 seconds until you get the 3 white flashes. Once BOTH earbuds have flashed white 3 times they have been reset. Now they are rest take them both out of the case and put them close to each other so the earbuds can connect to each other, this should happen fairly quickly and the left bud will flash white and blue, while the right bud flashes blue. Now they should be connected to each other so you can use the Bluetooth on your phone or tablet to scan and connect to them. The issue I had was having their profile still on my tablet when trying to connect to my phone and not realizing that the Bluetooth was active on my tablet, so when i did the reset originally, only one of them flashed white 3 times so only one was reset. The left one connected to my phone, but the right was still trying to connect to my tablet, which meant the earbuds weren't connected to each other. If I had turned the Bluetooth off on my tablet when I did the complete reset of the earbuds, and then connected to my phone there would have been no issue. One of the reasons the right bud doesn't work sometimes after a reset is because it can still be trying to connect to its profile on a different device if there are other Bluetooth signals active in the area.
I hope this helps someone