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The earbuds is not connecting

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple iPhone 6s BUY NOW

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I opened my Bluetooth to connect the earbuds but its not connecting and the earbuds are fully charged.
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Question by Tsheten 2:26am, 21st August 2018

There are 2 responses to this question

Colin (Admin) responded : 2:12pm, 23rd August 2018 (2 years ago)
what light are on the earbuds ?

Jackie responded : 11:59pm, 25th August 2018 (2 years ago)
1. Does the sound mates hook up to a android. 2 if so why cant i get it pair to phone

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