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They won't charge

This question relates to connecting a Mpow headphones BUY NOW to a Samsung Phone BUY NOW

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I have tried to charge them with all of the outlets in my house a different back and a different cord they won't charge even after all of that I've had them for not even 2 months
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Question by Bryton 12:07am, 6th February 2019

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Luis (Admin) responded : 1:25am, 11th February 2019 (2 months ago)
Can you clarify what mpow model they are ?
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