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Treblab XR 500 frequently disconnects to my ChromeBook 300e

This question relates to connecting a Treblab XR 500 BUY NOW to a Lenovo 300e ChromeBook BUY NOW

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The headphones will turn on and then off immediately sometimes, even when they are fully charged. It turns off whenever it wants to and the left earbud is not working. Troubleshooting info never works even though i tried multiple times. I have used it in the shower once but that was after all of this happened. It started coming frequently that now, I just give up on them.
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Question by Ketsia 1:41pm, 19th November 2020

There are 2 responses to this question including 1 solution

Chris (Admin) responded : 1:35pm, 22nd November 2020 (3 years ago)
This sounds like possibly multiple faults I'm afraid... likely a bad cable or two, maybe now a bad internal battery. I would return if within warranty. I don't think there is much more to suggest sadly.

Ketsia responded : 8:44pm, 23rd November 2020 (3 years ago)
Thanks for trying

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