Hi, I just got these headphones yesterday, and I'm wondering what I might've done wrong. I tried turning off my Hesh 3s when they were connected to my laptop, then the light turned solid red and wouldn't turn off. I've only used it for about three hours total, so I doubt it's a battery issue. No matter how many times I've tried to disconnect or reset the headphones, that red light stays on. The voice doesn't sound at all. What happened?
Question by Creature 6:29pm, 26th December 2019