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Tzumi Probuds - Totally Wireless Earbuds : Trouble connecting both earbuds to computer

This question relates to connecting a Tzumi Probuds - Totally Wireless Earbuds BUY NOW to a laptop BUY NOW

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When I connect these to my computer it always says "phone paired" and only the main earbud has sound. I have tried multiple times but always the same result. Is there a way to connect these so I can listen to shows and music on my computer?
Question by tom bundy 7:02pm, 31st May 2021

There are 4 responses to this question

Pedro (Admin) responded : 7:34pm, 2nd June 2021 (3 weeks ago)
Are you pairing them to each other first? That is a vital step.

tom bundy responded : 8:13pm, 2nd June 2021 (3 weeks ago)
I always pair them together first before connecting to anything else.

Colin (Admin) responded : 8:16pm, 2nd June 2021 (3 weeks ago)
Have you paired to other devices such as a smartphone without problems?

Can you also confirm the make/model of your PC and what Windows version it has ?

tom bundy responded : 8:20pm, 2nd June 2021 (3 weeks ago)
I paired them to my iPhone first time but deleted them and turned off my Bluetooth. Then tried pairing them with my MSI gaming laptop running windows 10.

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