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Tzumi Probuds - Totally Wireless Earbuds : Won't work

This question relates to connecting a Tzumi Probuds - Totally Wireless Earbuds BUY NOW to a LG Android BUY NOW

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They blink orange for the first few seconds after plugging them in to charge then they stay solid orange once I place the earbuds in the case, the one on the right stays orange but the one on the left light blinks for like a split second and stays off.

I then leave them plugged in for like an hour to 3 hours, take them out, I'll try to push the tiny buttons multiple patterns that I've looked up online yet they don't light up at all. Shoot, I can't get them to do anything. No talking, nothing!! Please help me, let me know if i was just unlucky so unlucky that I never got to use them.

Thank you for your time any response would be very appreciated.
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Question by Heather Jones 8:10pm, 11th October 2021

There is 1 response to this question including deemed noteworthy

Andy (Admin) responded : 12:22pm, 15th October 2021 (1 day ago)
It sounds like the left one may not be charging properly. I would verify this by contacting Tzumi directly at Support@Tzumi.com

Please let us know what they say. It would be really useful for others if you can share any feedback from them on our forum.

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