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Tzumi ProBuds v2 : mic doesn't work

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My earbuds work for literally everything, charging, music, pairing, turning on and off, etc. The only thing wrong is when I use them on a phone call the mic won't work. I tried muting and then unmoving, restarting phone, restarting earbuds, and nothing is working
Question by Zachary 8:52pm, 5th March 2023

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Juan (Admin) responded : 6:11pm, 16th March 2023 (6 days ago)
The mic has never worked on calls ? Have you also used another BT device recently on the phone? Is it possible that something else is assigned to the mic resource ?

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