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Tzumi soindmates not showing up in Bluetooth

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple iPhone 6 BUY NOW

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There are 281 other questions relating to the Tzumi Sound Mates - click here to view.   39 of the answers are marked as solutions.

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At first I was having the issue where it will only play on one. I followed the directions to pair and I heard a beep and NOW tzumi soundmayes isnt even showing up in my available blue tooth connections. Ill tirn them on and it will say pairing but nothing shows up. Ive restarted my phone and the pods. They just shut off after 5 minutes of nothing.
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Question by Alicia 11:56am, 3rd December 2018

There is 1 response to this question

Luis (Admin) responded : 11:27pm, 5th December 2018 (2 years ago)
There are reset instructions in some of the confirmed answers for this device. Open the Troubleshooting tips box at the top of this page for links to some of these questions.
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